Customer Testimonials

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DealerRater Jan 6, 2024

Very nice and helpful staff in providing information on the 2023 Nissan Frontier that I called about.

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Google Jun 26, 2023

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Google Jun 18, 2023

Robin was AMAZING. We purchased our Chrysler Pacifica at Don Franklin in somerset, KY. We did everything over the phone and it was the smoothest process I’ve ever done. Robin was great help to my family and I. He even held my sweet baby while we installed car seats into our new car. We are thankful for the great experience we had here. Highly recommend

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Google Jun 16, 2023

Oil change was simple and the coffee great..

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Google Jun 13, 2023

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Google Jun 12, 2023

I'm very happy they was able to fix all my recalls while they had my Jeep in the shop.

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Google Jun 11, 2023

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Google Jun 10, 2023

Dale Edwards took great care of me from start to finish!!

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Google Jun 10, 2023

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Google Jun 10, 2023

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Google Jun 9, 2023

Great place to purchase a vehicle! Customer Service is great! Financing was quick and easy!

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Google Jun 9, 2023

The service department always presents a very professional atmosphere where you can get what you need in done and feel catered to in the meantime. The representatives are always very kind, helpful, and willing to engage with you. They know how to make you feel right at home and before you know it, the techs have you back on the road.

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Google Jun 8, 2023

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Google May 23, 2023

Steve had been sending me pictures of the van I wanted to purchase for a few weeks. He was never pushy and he even sent me another van that was used on your lot. So, he let me process which van to buy and when I was ready to go look at the van in person Steve was there and ready to stay late to help us out. I left the lot so I could bring my husband there to make sure he fits good in the van (because he is 6”5 and he helps drive when we take family trips). ...

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Google May 21, 2023

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Google May 13, 2023

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Google May 13, 2023

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Google May 12, 2023

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Google May 11, 2023

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Google May 11, 2023

Good service at this location. Also appreciated the EV DC Fast-charger in Campbellsville Ky, just wish Don Franklin would install a few in Somerset

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Google May 3, 2023

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Google Apr 29, 2023

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Google Apr 21, 2023

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Google Apr 19, 2023

Great place to go and service is great

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Google Apr 15, 2023

Not everyone will have an experience like ours. We dealt with the Dodge of Somerset location. With many locations you get a large selection. But sometimes it can cause confusion during shopping. This dealership made a mistake, but made up for it...a little. Overall, they were pleasant, accommodating.

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Google Apr 8, 2023

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Google Apr 6, 2023

Great experience with Don Franklin in Somerset. Up front on pricing, features, etc. No negative pressure, and no hassles about anything I wasn’t interested in. Just nice, quality individuals who are great to talk with. If you got to Somerset, ask for Steven Begley!

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Facebook Mar 30, 2023

Investing and getting positive returns is all I ever wanted and am glad I found it. Thanks Mrs. Muriel Siebert for her great skills of mining and trading in my account, very diligent in her work. All I did was invest $1,500 and within 7days she made $9,700 profit for me. Contact Mrs. Muriel Siebert via: WhatsApp: +1 (573)6544537

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Google Mar 22, 2023

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Google Mar 8, 2023

Great service

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Google Mar 8, 2023

We found Don Franklin doing an online search for the vehicle we were looking for. They were very responsive, had the vehicles ready for us to test drive, cleaned, easy transaction. We are very happy with our purchase and the customer service we received.

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Google Mar 7, 2023

I have dealt with Don Franklin Auto for several years, and they always treat me fairly .

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Facebook Mar 7, 2023

To be honest you are not only an amazing account manager but also a fantastic human being. I am always grateful for your tremendous support, you really brought me out of poverty, months back I was reading some comments and reviews I saw so many comments review but God directed me to a post name Muriel Siebert where I took the phone number and she directed and helped me on how to invest so with that fear in my heart I decided to start with 500$ in 7days time I got 6500$ thanks so much for everything ma'am I really appreciate ...

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Google Feb 28, 2023

customer service helpful

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Google Feb 24, 2023

Best vehicle purchase I have ever made. Dale was also the best salesman I have ever dealt with. I will definitely return for my next purchase.

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Google Feb 19, 2023

Ben Rose was just awesome ! He helped us find just the right truck after viewing several . This is my second vehicle from Don Franklin and I highly recommend them

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Google Feb 14, 2023

Great Dealer , people , and services.

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Google Feb 14, 2023

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Google Feb 13, 2023

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Google Feb 11, 2023

They addressed my concern right away with my steering and got it took care of in a timely manner. There was no questions asked with Jeep taking care of it even though it was just out of bumper to bumper warranty. Thanks guys!

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Google Feb 10, 2023

In and out fast

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Facebook Feb 8, 2023

Great groups of guys! Always pleasant and hassle free

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Google Feb 4, 2023

Salesman was great. No pressure

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Google Jan 26, 2023

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Google Jan 24, 2023

My experience was great Our salesperson Cody Charles was very polite and professional

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Facebook Jan 20, 2023

Excellent Service"! Accountant is kind and very considerate nice one @ Mrs.Muriel Siebert , also her skill of communication and support throughout the process of Trading and still Trading with her is outstanding, I love her and her management easy way of payout once your Trade is completed no stress or issues involved once all process are completed, what amazes me the most is that they are always available and always in communication. I Highly recommend, WhatsApp number: +1 (573)6544537 Email: [email protected]

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Google Jan 20, 2023

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Google Jan 18, 2023

I had a great experience! Cody was very nice and knowledge. He got me to try a vehicle that I wasn't sure about and I loved it! I was set in stone on my budget and he worked until he got in my price range. He wasn't pushy and was very honest with me. Thank you very much Cody! I am loving my 2022 Nissan Sonata more and more each time I drive. Thank you for talking me into driving it.

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Google Jan 12, 2023

Have bought 2 cars in last Month, love the Dealership, salesman Robin was amazing... Thanks Robin

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Google Jan 10, 2023

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Google Jan 10, 2023

First time at this dealership will be returning in the future. Service dept. dept had my vehicle in and out in good time.

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Google Dec 24, 2022

Excellent. Recommend for their great service!!

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Google Dec 24, 2022

Friendly staff and really helpful. Walked us through the purchasing process . I shall return.

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Google Dec 24, 2022

Accurate estimated repair time and honesty in everything they told me. Super friendly service.

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Google Dec 23, 2022

It was quick and easy and the associates were super helpful and friendly. The facilities and amenities were nice. Really hospitable and comfortable environment. I saw a children’s area, which I appreciate as someone who does not have kids and does not want to hear a bunch of kids screaming their heads off while I wait for my car to be serviced. Associate let me know every step of the way what was happening and walked me through all the steps. Super courteous staff you have. Very impressed with the level of professionalism I saw.

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Google Dec 16, 2022

They got me in and out in a timely manner and were very attentive

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Google Dec 15, 2022

100% Recommend going to Don Franklin in Somerset. Michael Jones took really good care of us , and was quick and efficient. He answered all questions we had , and made buying my truck a smooth process . Go see him

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Google Dec 15, 2022

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Google Dec 9, 2022

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Google Dec 7, 2022

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Google Dec 2, 2022

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Facebook Dec 1, 2022

I have been seeing so many people talking about a lady called Mrs Rebecca Wayne, and I kept wondering if he is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then I contacted her to give a trial and I was shocked and amazed that with just $500 I invested, Mrs Rebecca Wayne helped me managed my account and after 7 days of trading, I made my first withdrawal of $6200. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. Contact Mrs Rebecca Wayne and ...

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Google Nov 30, 2022

The staff were very friendly and professional. I took my car in to have the fuel system cleaned and they got right on it and did a great job.

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Google Nov 28, 2022

I have purchased my last 5 vehicles at Don Franklin Ram in Somerset. Jeff Laswell is my sales pro and Nathan Stout is my service professional. I would recommend these folks to anyone

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Facebook Nov 13, 2022

Love this dealership and the people, always willing to find just what I’m looking for and have great prices! Have bought several vehicles from them! Thanks Adam, Marc (at Chevrolet) & Chris.

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Google Nov 9, 2022

Great experience. Cody was a wonder to work with. Took care of all my needs quickly and efficiently. He even helped me on his day off, now that's dedication and great customer satisfaction in my book. I live out of state and truck was delivered to me in awesome condition next day!! The drivers were very professional and took care of business. Loved the hassle free experience. Thanks Cody and Don Franklin Somerset!!!!!

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Google Nov 5, 2022

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Google Nov 3, 2022

The service team at Don Franklin Chrysler are always awesome! They are helpful, friendly, and knowledgeable. They even washed my Jeep during the last service without me having to request it.

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Google Nov 2, 2022

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Facebook Nov 1, 2022

Great salespersons. Very patient with us.

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Google Oct 18, 2022

My experience was 100% satisfactory. Johnathan Owen was my sales person. He made my purchase pleasant and work with my payment I needed. Thank you Johnathan Owens. Rate is 100%

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Google Oct 18, 2022

Wonderful Place to deal with! If you’re looking for a Awesome Place to Buy your New Vehicle from I definitely Recommend Don Franklin Chrysler

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Google Oct 13, 2022

I had a very good experience overall with this car dealership. Doug was our salesman and he worked his hardest to get us into the most reliable car for our family. He knew we had kids so wanted to make sure we got the best we could…now I will say the stress from the negotiation between us and the finance was a bit of a struggle- took a long time to agree on a price but eventually we all were satisfied in the end and we walked away with a beautiful 2018 Ford Escape. Plus the warranty is out of ...

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Google Oct 8, 2022

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Google Oct 8, 2022

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Google Oct 7, 2022

Wonderful dealership! Very easy to work with! Thanks Don Franklin, you have a loyal customer!

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Google Oct 5, 2022

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Google Oct 1, 2022

We really appreciate the friendly and helpful staff at Don Franklin Nissan! They always go out of their way to make sure our every request is met and that we are satisfied with our purchases. We have purchased our last several vehicles from Don Franklin and will continue to do business there.

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Facebook Oct 1, 2022

Jeep kick off party lots of of kool jeeps and nice people

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Google Sep 30, 2022

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Google Sep 29, 2022

Customer service skills are on par!

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Google Sep 26, 2022

Excellent

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Facebook Sep 25, 2022

I have never worked with a dealership that wanted to make sure I got the best deal like I did at Don Franklin Nissan! Danny and Shane were great to work with and made us feel like we were the only customers there. Purchasing my vehicle here was truly a memorable experience and I will absolutely return for any vehicle needs in the future!

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Google Sep 16, 2022

Customer service and service is on point. Within the talented team, they share experience and knowledge from keeping up with service bulletins that I haven’t seen anywhere else. I don’t deal with anyone else on our Rams and Jeep.

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Google Sep 16, 2022

Another dealership i make keys for nice and friendly group of guys with some nice wheels go check em out

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Google Sep 15, 2022

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Google Sep 14, 2022

Loved looking at the Dodge pick ups with the Cummins in them.

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Google Sep 9, 2022

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Facebook Sep 5, 2022

Profiting from crypto trading was made so easy with the help of quanbitcoin. she really proved to be trustworthy and truthful to me, Don’t be carried away with the big profit that most scammers are telling you,she is the best and trustworthy woman. i made my first withdrawal and I'm still earning now! For those interested to learn/invest on crypto currency kindly visit their company helpline via👇 Email: [email protected] WhatsApp :+14235973142

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Google Sep 3, 2022

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Google Aug 31, 2022

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Google Aug 30, 2022

Easy to work with out of state and very fair on pricing!

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Google Aug 30, 2022

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Google Aug 30, 2022

Took a tour for a job opportunity and was quite impressed. I'm a man of order and like things clean and organized. Though I love the job I'm at and my family of hope and strength, I'd definitely keep these guys on my top 3 list of places to work.

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Google Aug 27, 2022

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Facebook Aug 25, 2022

Investment is good, but investing into the right source is the first thing an investor should consider before making any investment . Am proud to recommend Mrs jennifer smith Fx she's the Trader who has helped me handle my trade. with 600USD I made 6,950USD within 7 days of my trade with her. If you want a safe and secure investment in forex & crypto currency market Contact her via her details below she's the best i can easily recommend with amazing customer service Email:[email protected] WhatsApp +17816060994

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Google Aug 23, 2022

Super nice service and quick. Love the new building!

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Google Aug 22, 2022

Super expensive 😫

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Facebook Aug 20, 2022

Advertising and promoting, this great investment opportunity is the only way I can say thank to you Patricia Brayan , you are such and amazing person, and a Guru expert trader. Thanks for helping achieve all my dreams through you wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best descion in my life and that of my family, At first you turned my $1,000 to $10,500 in one week and I earned even more each week, I promise to announce this ...

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Google Aug 12, 2022


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